When I had to move my dad away from my mother, I didn't know what to expect, but I couldn't have been more pleased as the days and months went by to find the facility full of patient, kind hearted, hard working staff who wanted nothing but to give those in residence the best possible quality of life. The kind and gentle treatment he received there was above and beyond what we could ever expect. We want to thank the facility for hiring the cream of the crop when it comes to caregivers.
When family members would visit my sister, we invariably remarked on two things; how difficult the tasks were that you had taken on, and how persistently pleasant you all seemed to be. To accomplish this feat once would be admirable, but to witness such resilience in you all day after day was and is an ongoing lesson in the perseverance of the finest qualities that human beings can share with one another.
I wanted to thank you and the staff for making Mom feel like the only resident. We can NEVER thank the staff enough for the quick response to Mom’s shortness of breath – it probably saved her life.
Your caregivers are such wonderful people. They truly care about every resident and do their best to make them feel at home. We came to think of them as our extended family. When I had concerns, I voiced them and they were taken care of immediately. I never worried about leaving Mom in their care, I knew they had their best interest at heart.
I want to thank you all for the outstanding work you do. The love, care and devotion you give to the people living here is wonderful. The care my Mom received was better than I could have hoped for. The difference is the compassion of you – the staff. I also want you to know how important the work you do is. The day to day care, the smiles, the connections you have with these ladies and gentlemen is their life. We family members are never here enough. You are their life.
Moving my Mother into a home was the hardest thing I’ve done. With the caring staff and Administration at A Brand New Day, I feel that the choice I made was the right one.
I would wholeheartedly recommend A Brand New Day to anyone seeking long term care for dementia patients. The caregivers are compassionate and administration is dedicated to doing the best for patients 24 hours a day. It is a home-like environment where patients are given unusually loving attention.
Whenever I hear someone mention they need to find a care facility for a loved one, I recommend A Brand New Day. We feel that our mother is in a safe, comfortable and caring place.
The care Mom has received from A Brand New Day has been outstanding. The entire staff, including administration and owners are devoted to the residents. Activities are scheduled to include all residents that are capable. I have nothing but praise for A Brand New Day.
I cannot express my appreciation enough for the care Mom is receiving. She loves the people at A Brand New Day and they love her in return! What a wonderful comfort for our family.